Last updated: 1st December 2025

FAMEsolutely (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with us, or use our services.

1. Data Controller

FAMEsolutely
Koh Samui, Thailand
Email: hello@famesolutely.com

We operate in compliance with the EU General Data Protection Regulation (GDPR) and Thailand’s Personal Data Protection Act (PDPA).

2. What Personal Data We Collect

2.1 Data you provide directly

Name
Email
Phone number
Business name
Project details you send via contact form, email, or WhatsApp
Any files or information you voluntarily share

2.2 Data collected automatically

IP address
Device type
Browser type
Pages visited
Time spent on the website
Basic analytics and performance metrics

This data is collected via cookies and similar technologies.

3. Cookies and Tracking Technologies

We use:

Essential cookies (site functionality)
Analytics cookies (traffic & performance) — e.g., Google Analytics
Marketing/retargeting pixels — e.g., Meta Pixel

You can disable non-essential cookies at any time via your browser settings.

4. Why We Collect Your Data

We process your data for the following purposes:

To respond to your inquiries
To provide proposals, quotes, and services
To manage client communication
To improve website functionality and marketing performance
To comply with legal requirements

We do not sell or share your data with third parties for their marketing.

5. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

Consent — when you submit forms or agree to cookies
Contract performance — when you request a service
Legitimate interest — website analytics, fraud prevention
Legal obligation — accounting, taxation, and compliance

6. Data Storage & Security

Your data is stored securely using encrypted services and limited access.
We keep personal data only as long as necessary for service delivery, administration, or legal requirements.

7. Third-Party Services

We may share your data with:

Website hosting provider
Email services
Analytics and advertising platforms (Google, Meta)

All third parties comply with GDPR or equivalent security standards.

8. International Data Transfers

As we operate from Thailand, your data may be stored or processed outside the EU.
We ensure transfers follow lawful mechanisms (SCCs or equivalent protections).